I have cs5 master collection.
I had to reinstall windows form scratch.. windows is on c:. I had to reformat that drive. adobe cs5 stores some of its files on C: and some of its files in the appointed install directory, on a data drive which was f:
i deactivated+uninstalled adobe cs5.
formatted c: and installed windows. of course, some adobe files are still left over on f:
reinstalled adobe cs5 to same location on f:
started dreamweaver, help, update (to update cs5)
I get update errors on half or more of the products. another update gives th esame problem, it's stuck.
how do I fix? this isn't the first time I have had trouble with AAM.
also, adobe community help refuses to pin to the taskbar or start menu. I don't know why, it's an exe. also, cs5 doesn't make an icon for it. I tried creating a shortcut for the exe and dragging it to the taskbar, but this doesn't work either. I got it on there once, but I have no idea how.
9/26/2014:
I uninstalled and deactivated cs5 and acrobat 9, did all necessary reboots, and uninstalled all adobe products.
missed a step, so wrote this windows .cmd batch file to remove adobe leftovers after uninstall and deactivate.
contents of adobe-cs5-removal-tool.cmd
@rem Author: Jim Michaels
@rem Created: 9/27/2014
@rem Version: 1.0
@rem Abstract: removes cs5 and commonly-used adobe products from windows
@rem if I could get the uninstaller location, I would do the uninstall automatically.
rem handle help switches
if /i @%1@ equ @@ goto help
if /i @%1@ equ @--help@ goto help
if /i @%1@ equ @-help@ goto help
if /i @%1@ equ @/help@ goto help
if /i @%1@ equ @--h@ goto help
if /i @%1@ equ @-h@ goto help
if /i @%1@ equ @/h@ goto help
if /i @%1@ equ @--?@ goto help
if /i @%1@ equ @-?@ goto help
if /i @%1@ equ @/?@ goto help
rem handle dir switches
if /i @%1@ equ @--acrobat-root-dir@ (
set acrobatRoot=%2
shift
shift
)
if /i @%1@ equ @-acrobat-root-dir@ (
set acrobatRoot=%2
shift
shift
)
if /i @%1@ equ @/acrobat-root-dir@ (
set acrobatRoot=%2
shift
shift
)
if /i @%1@ equ @--cs5-root-dir@ (
set cs5Root=%2
shift
shift
)
if /i @%1@ equ @-cs5-root-dir@ (
set cs5Root=%2
shift
shift
)
if /i @%1@ equ @/cs5-root-dir@ (
set cs5Root=%2
shift
shift
)
rem processing
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
@ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
@ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
@ECHO CTRL-C TO QUIT NOW
@pause
@ECHO ARE YOU SURE?
@ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
@pause
@echo
rem create .reg file
echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
echo.>>"adobe-cs5-reg-remove.reg"
echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
rem remove directories
rd /s /q "%ProgramFiles%\Adobe"
rd /s /q "%ProgramFiles(x86)%\Adobe"
rd /s /q "%CommonProgramFiles%\Adobe"
rd /s /q "%CommonProgramFiles(x86)%\Adobe"
rd /s /q "%APPDATA%\Adobe"
rd /s /q "%LOCALAPPDATA%\Adobe"
rd /s /q "%APPDATA%\..\LocalLow\Adobe"
rd /s /q "%ProgramData%\Adobe"
rd /s /q "C:\Users\All Users\Adobe"
rd /s /q "%temp%\adobe"
rd /s /q "%tmp%\adobe"
if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
if @%cs5Root%@ neq @@ rd /s /q %cs5Root%
start "adobe-cs5-reg-remove.reg"
@echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
@echo then press a key.
@pause
del "adobe-cs5-reg-remove.reg"
goto end
:help
@echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
@echo usage: adobe-cs5-removal-tool [options]
@echo options:
@echo [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
@echo [-[-]^acrobat-root-dir|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo [-[-]^cs5-root-dir|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
@echo if I could get the uninstaller location, I would do the uninstall automatically.
@echo a good uninstallation order is:
@echo adobe acrobat 9 Pro
@echo adobe creative suite 5 master collection
@echo adobe community help
@echo adobe media player
@echo adobe reader
@echo adobe air
@echo adobe flash player 15 Activex
@echo adobe flash player 15 plugin
goto end
:end
I need to try this, going to take another hour or two. I hope this causes enough of an uninstall that adobe will update. I missed a step last time.