Please confirm...
a. Are you running the program from a User Account with Administrative Privileges as well as the Run As Administrator from the right click of the program's desktop icon?
- I am running it from an admin level account.
b. Did you install the program to the default drive C location...you mention "Premiere Elements is loaded on the 1st of the 2 secondary drives", but is it the drive designated C?
- No. all I have on my primary drive (C:\) is windows, drivers and scratch disk. All my programs outside of windows are loaded on the drive designated J:\
c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
- I did not before, but I just updated it before responding here. No effect.
d. Does your computer use just that NVIDIA video card/graphics care? Is there a second card displayed in Device Manager/Display Adapters?
- the NVIDA GeForce GTX 460 is my only video adapter.
e. Does the problem exist with and without antivirus and firewall(s) disabled?
- Yes. I shut off Kaspersky and tried running the program via the launch pad. no change.
You say that the crashes occur when you select Video and new project. What happens if you select Organizer instead? Still crash?
- If I go into Organizer the system seems to run fine. I loaded Organizer about 20 minutes ago and it's still up and running just fine. But in that same time span I've tried to launch premier elements several times. It still crashes after a few seconds.
New data though. Can't tell if it's from Premier, or something else. a couple minutes after the latest attempt to run Premiere Elements I found a new window with the header "CAHeadless Debug Event". The Window reads:
CAHeadless has encounter an error.
[..\..\Src\Sequence\Sequence.cpp-2233]
and then I have a button that reads "Continue".