Hi ,
I would like to gather some information regarding your issue, So, please answer the questions below:
- What is the exact issue that you are facing?
- What is the Operating System that you are using?
- Since when you are facing this problem. Has it ever worked for you?
- What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Sarika