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Re: Elements stops responding?

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Bjellaas

 

Is your Windows 7, 32 or 64 bit?

 

Is Photoshop Elements or Premiere Elements involved in this particular question? For now I will assume Premiere Elements.

 

You say that you have tried Premiere Elements 10, 11, and 12. Then you wrote

I also get a warning that Elements is not compatible with win7.

For what version of Premiere Elements did you get this message? Premiere Elements 10, 11, 12 should be compatible with

Windows 7 64 bit and should be running in it as a 64 bit application.

 

a. Please describe your computer resources

b. Are you running the program from a User Account with Administrative Privileges

c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements

d. Is your computer optimized - run the free ccleaner lately CCleaner - Download

 

Let us start here and then decide what next. The answers to all of the above should help us to customize a troubleshooting

strategy.

 

Thank you.

 

ATR


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