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Re: Download error

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Quit the Creative Cloud Desktop App.

Click Gear (Wheel) icon and select Quit from the Creative Cloud Window.

 

  • Try to delete AAMUpdater folder and OOBE folder from ~/Library/Application Support/Adobe/

Please find the steps to navigate to ~/Library/ - User Library.

1. In the Finder, choose Go > Go To Folder.

2. In the Go To Folder dialog, type ~/Library

3. Click Go.


Navigate to ~/Library/Application Support/Adobe/ and delete AAMUpdater folder and OOBE folder.

Quit and Launch the Creative Cloud App.

 

Hope this works.

Thank you.


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