Hello? Adobe? Are you there? Creative Cloud is the only way to install the software I need to do my job, and it does not work. Testing, testing. Is this thing on?
- Delete the adobe prefs. Does not help.
- Use the adobe uninstaller to remove creative cloud. Does not help.
- Clear out all the files that say "Adobe" on the entire hard disk, even those deep in crazy system folders. Does not help.
Try try try again. Lets have a look at the /tmp folder where activity monitor mentions files are active for this process ... ooh, many attempts. It's downloading stuff.. And then does nothing with it.
Here is LBS.LOG
11/03/14 22:13:32:063 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253887 | ****************Starting LBS workflow*******************
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | ProductInfo | | | 2253887 | Product locale not specified in the product information file
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | ProductInfo | | | 2253887 | Product name not specified in the product information file
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | LBSUtils | | | 2253887 | Launching LBS in elevated mode
11/03/14 22:13:36:219 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253937 | ****************Starting LBS workflow*******************
11/03/14 22:13:36:224 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253937 | LBS launched in LEGACY mode
11/03/14 22:13:36:362 | [INFO] | | Download | LBS | SystemCheck | | | 2253949 | System OS Version - major = 10, minor = 9, bugFix = 5
11/03/14 22:13:36:362 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | ACCC System requirements check passed
11/03/14 22:13:36:398 | [INFO] | | Download | LBS | ProductInfo | | | 2253949 | Product locale not specified in the product information file
11/03/14 22:13:36:399 | [INFO] | | Download | LBS | ProductInfo | | | 2253949 | Product name not specified in the product information file
11/03/14 22:13:36:399 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Bootstrap LBS is successful
11/03/14 22:13:36:417 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Bootstrapper Lock acquired
11/03/14 22:13:36:434 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | LBS Lock acquired
11/03/14 22:13:36:456 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Deployment lock check passed
11/03/14 22:13:36:473 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.9.5&platform=osx10
11/03/14 22:13:39:605 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Successfully downloaded application xml at path /tmp/0DDC0976-2A43-4C0A-B10D-0E7B3CCF379D/applications.xml
11/03/14 22:13:39:664 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2253949 | Error Failed open the dylib /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib while getting its version
11/03/14 22:13:39:664 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2253949 | Failed to get the PIM version from location: /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib
11/03/14 22:13:45:822 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | PDM completed with error in downloading PIM with error 0
11/03/14 22:13:45:925 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Successfully downloaded pim at path /tmp/0DDC0976-2A43-4C0A-B10D-0E7B3CCF379D/CCLBS/PDIM/AdobePIM.dylib
11/03/14 22:13:46:074 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | pim validation successful
11/03/14 22:13:46:097 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | PIM loading is successful
11/03/14 22:13:46:118 | [INFO] | | ACC | LBS | InstallThreadProc | | | 2254055 | Installing latest Adobe Creative Cloud
11/03/14 22:13:46:233 | [INFO] | | Download | LBS | ETS | | | 2254055 | Event Guid generated is: '2df8e82a-5310-4f0f-b313-e7e7d2181595'
11/03/14 22:13:46:234 | [INFO] | | Download | LBS | ETS | | | 2254001 | Event with guid '2df8e82a-5310-4f0f-b313-e7e7d2181595' is being sent
11/03/14 22:15:41:461 | [INFO] | | Download | LBS | ETS | | | 2254055 | Event Guid generated is: '09ec35ef-2fee-4ebb-a6fd-fe63bcc484c2'
11/03/14 22:15:41:461 | [INFO] | | Download | LBS | ETS | | | 2254001 | Event with guid '09ec35ef-2fee-4ebb-a6fd-fe63bcc484c2' is being sent
11/03/14 22:15:41:791 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = 2420736
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504454
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [ERROR] | | Download | LBS | LBSUtils | | | 2253887 | Failed to launch ACC
11/03/14 22:15:41:792 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253887 | ****************Closing LBS workflow*******************
Here is LBS.log
11/03/14 22:13:32:063 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253887 | ****************Starting LBS workflow*******************
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | ProductInfo | | | 2253887 | Product locale not specified in the product information file
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | ProductInfo | | | 2253887 | Product name not specified in the product information file
11/03/14 22:13:32:071 | [INFO] | | Download | LBS | LBSUtils | | | 2253887 | Launching LBS in elevated mode
11/03/14 22:13:36:219 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253937 | ****************Starting LBS workflow*******************
11/03/14 22:13:36:224 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253937 | LBS launched in LEGACY mode
11/03/14 22:13:36:362 | [INFO] | | Download | LBS | SystemCheck | | | 2253949 | System OS Version - major = 10, minor = 9, bugFix = 5
11/03/14 22:13:36:362 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | ACCC System requirements check passed
11/03/14 22:13:36:398 | [INFO] | | Download | LBS | ProductInfo | | | 2253949 | Product locale not specified in the product information file
11/03/14 22:13:36:399 | [INFO] | | Download | LBS | ProductInfo | | | 2253949 | Product name not specified in the product information file
11/03/14 22:13:36:399 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Bootstrap LBS is successful
11/03/14 22:13:36:417 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Bootstrapper Lock acquired
11/03/14 22:13:36:434 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | LBS Lock acquired
11/03/14 22:13:36:456 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Deployment lock check passed
11/03/14 22:13:36:473 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.9.5&platform=osx10
11/03/14 22:13:39:605 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Successfully downloaded application xml at path /tmp/0DDC0976-2A43-4C0A-B10D-0E7B3CCF379D/applications.xml
11/03/14 22:13:39:664 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2253949 | Error Failed open the dylib /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib while getting its version
11/03/14 22:13:39:664 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2253949 | Failed to get the PIM version from location: /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib
11/03/14 22:13:45:822 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | PDM completed with error in downloading PIM with error 0
11/03/14 22:13:45:925 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | Successfully downloaded pim at path /tmp/0DDC0976-2A43-4C0A-B10D-0E7B3CCF379D/CCLBS/PDIM/AdobePIM.dylib
11/03/14 22:13:46:074 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | pim validation successful
11/03/14 22:13:46:097 | [INFO] | | ACC | LBS | WorkflowManager | | | 2253949 | PIM loading is successful
11/03/14 22:13:46:118 | [INFO] | | ACC | LBS | InstallThreadProc | | | 2254055 | Installing latest Adobe Creative Cloud
11/03/14 22:13:46:233 | [INFO] | | Download | LBS | ETS | | | 2254055 | Event Guid generated is: '2df8e82a-5310-4f0f-b313-e7e7d2181595'
11/03/14 22:13:46:234 | [INFO] | | Download | LBS | ETS | | | 2254001 | Event with guid '2df8e82a-5310-4f0f-b313-e7e7d2181595' is being sent
11/03/14 22:15:41:461 | [INFO] | | Download | LBS | ETS | | | 2254055 | Event Guid generated is: '09ec35ef-2fee-4ebb-a6fd-fe63bcc484c2'
11/03/14 22:15:41:461 | [INFO] | | Download | LBS | ETS | | | 2254001 | Event with guid '09ec35ef-2fee-4ebb-a6fd-fe63bcc484c2' is being sent
11/03/14 22:15:41:791 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = 2420736
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504454
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [INFO] | | Download | LBS | SystemCheck | | | 2253887 | System OS Version inside isAcccSupported- major = 10, minor = 9, bugFix = -1729504388
11/03/14 22:15:41:792 | [ERROR] | | Download | LBS | LBSUtils | | | 2253887 | Failed to launch ACC
11/03/14 22:15:41:792 | [INFO] | | ACC | LBS | ApplicationFacade | | | 2253887 | ****************Closing LBS workflow*******************