- Check if you have permission to create a file or folder on Desktop and then retry.
- Are you able to save it on any other location?
Please elaborate the exact issue and Supply pertinent information for quicker answers:
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
- Adobe product and version number
- Operating system and version number
- The full text of any error message(s)
- What you were doing when the problem occurred
- Screenshots of the problem
- Computer hardware, such as CPU; GPU; amount of RAM; etc.
~ Arpit