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Re: Illustrator CC 2014 October Update | Creative Cloud Libraries not Working

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For users in whose machine drag-drop between AI and Design Library is not working, can they please try following:

 

1) Open Terminal app on your mac and run this command:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fra mework/Versions/A/Support/lsregister –dump > ~/Desktop/dump.txt

 

Send this dump.txt to ShareWithAI@adobe.com mentioning your user id in the subject of the mail.

 

2) Run the command:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fra mework/Versions/A/Support/lsregister -f "/Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app"

 

The 2nd step might help you fix the drag-drop problem. Please do post your findings here that whether drag-drop started working for you or not.

 

Thanks and Regards

Ankit Aggarwal (Adobe Illustrator Staff)


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