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Problems updating/installing CC

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Hi,

 

CC worked for a while.

 

We are stuck trying to update and now reinstall Adobe CC.

 

We had troubles after an update wasn't completed or failed.

 

MacBook Pro running Mac OS X 10.9.5

 

Trying to fix we get into this loop

 

1. Trying to reinstall fails.

Screen Shot 2014-11-23 at 11.41.41 am.png

 

2. Trying to use Adobe Application Manager fails.

 

Screen Shot 2014-11-23 at 11.41.55 am.png

 

3. Adobe Installer Error

Screen Shot 2014-11-23 at 11.43.52 am.png

 

4. No Adobe Support Advisor

Screen Shot 2014-11-23 at 11.44.03 am.png

 

Back to where we started, in a loop :-(

 

We eventually deleted all Adobe products in /Applications and all files in /Library/Application Support

 

We haven't deleted ~/Library/Application Support because we believe there may be some configuration / preferences stored in there and don't want to lose them.

 

Will I lose any configuration/preferences when deleting ~/Library/Application Support?


For example, don't want to lose Adobe Acrobat signatures.

 

Any help appreciated.

 

Thanks,

Ashley.


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