I've downloaded a new Acrobat XI to the new machine.
The validating screens indicate that SN is valid.
In fact it is on the same machine. All I have done is replace the
hard drive.
The validation dialog requests an SN from prior versions which
I also have. None of the products listed are ones that I have had.
Finally, I have the original email from Adobe registration/receipt and download
directions which included my XI serial number. The directions
have worked in the past. They don't work now.
What is going on?
-m